Tuesday, September 9, 2014

Shipping policies

I ship all items through paypal for United states orders. (International is a case by case basis depending on country) The buyer is responsible for making sure their address is correct within paypal. A buyer is encouraged to double check with Robin Diapers that their address is correct, but Robin Diapers cannot be held liable for items shipped to unverified addresses, as it voids the seller protection provided by their shipping and payment policies. it is the buyers responsibly to ensure the appropriate address is given to Robin Diapers for shipping, either via PayPal or messages.
Robin diapers cannot be expected to verify addresses of every buyer via message due to time constraints and obvious buyer responsibility.
If an item is shipped and has not reached its destination, I will do everything I can to help track down the item, but once it's delivered USPS tells me there isn't much they can do after that.

**please note: paypal has hidden addresses. If you move, merely changing your address on your account won't get rid of old addresses in their system. You MUST call and ask them to remove hidden addresses from your account.

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